Please reach us at alise@jacobsballoons.com if you cannot find an answer to your question.
Unfortunately, not at the moment. However, this is something we might be looking into in near future.
For bigger events usually a minimum of 7 days and for collection orders at least 48 hours. However, you can always get in touch via email and depending on availability we might be able to take on last minute bookings.
12 months in advance. For any bookings in 2024 we ask for 'secure the date' deposit as we appreciate you might change your mind in regards to design until the event.
We travel within 60 mile radius from Stafford, however, if your venue is further away you can still get in touch as depending on the job we might travel further.
We would love to help! Please check our 'event styling' section in our dropdown menu for more info.
Unfortunately not as we operate from home-based studio but if you are after a last minute order please give us a call. Contact details can be found on our home page at the bottom of the page.
You can cancel your order up to 48 hours before your collection or events, however, 50% deposit will be charged and is non-refundable. Orders cancelled less than 48 hours in advance are charged in full.
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